The “IKEA Approach” for Patient-Centered Care: A Patient Advocate’s Perspective
INTRODUCTION Print Section Listen IKEA is the largest furniture retailer in the world and a global powerhouse. The IKEA model offers huge lessons on how simplicity, quality, affordability, and customer…
Professionalism in Healthcare: The Basic Principles For Surgeons in Training
INTRODUCTION Print Section Listen Professionalism infers the code by which surgeons must conduct themselves amidst grueling training, long hours, fatigue, and stress How will you respond as these forces threaten…
How to Survive a Professional Negligence Lawsuit
INTRODUCTION Print Section Listen Discuss the four components of negligence in a medical liability lawsuit and how to best mount a defense in each of these contexts. Recount the best…
Nontechnical Errors in Surgery: Communication Breakdown
INTRODUCTION Print Section Listen Communication errors are a major contributor to the development of adverse events. 6 sentinel cases are presented and analyzed as a learning tool for communication improvement…
When Does a Hospital Get Sued? Perspective From a Physician Executive
INTRODUCTION Print Section Listen Many medical errors are preventable Most medical malpractice claims can be avoided Patient safety & quality must remain highly intentional I recently retired from my position…
Technical Errors and Bail-Out Strategies in Gallbladder Surgery
INTRODUCTION Print Section Listen Gallbladder disease and thus surgery are extraordinarily common; whereas most cholecystectomies occur uneventfully, there are many serious complications that can occur. Thus, the surgeon should not…
Technical Errors and Bail-Out Strategies in Abdominal Surgery
INTRODUCTION Print Section Listen Technical errors can occur in surgical practice The best way to reduce technical errors is prevention Prevention of errors is important to reduce surgical morbidity and…
Failure to Plan is Planning to Fail: How to Prevent Intraoperative Complications in Orthopedic Surgery
INTRODUCTION Print Section Listen There are several valuable benefits of accurate preoperative planning including improved understanding of the procedure, communication of logistics and equipment needs, elimination of avoidable delays for…
When Things Go Wrong in the Operating Room: Intraoperative “Rescue” Strategies
INTRODUCTION Print Section Listen Do call for help Don’t burn any bridges Do remain calm and be decisive Things go wrong in the operating room; that’s no secret. If reports…
